Terms & Conditions
Welcome to the Life With Kat Walsh Shop.
By purchasing from this website, you agree to the following terms. These policies ensure clarity, fairness, and a smooth experience for everyone.
1. General Overview
This shop offers:
Print-on-demand physical products (fulfilled by Printful or CustomCat)
Digital downloads (such as meditations, audio files, PDFs)
By placing an order, you confirm that:
Your information is accurate
You are authorized to use the payment method
You understand that some products are made on-demand and may require production time
2. Shipping
Physical items are produced and shipped directly by Printful or CustomCat, our printing and fulfillment partners.
Shipping times vary depending on destination, product type, and Printful and CustomCat’s production times.
Estimated delivery dates are not guaranteed.
Once a package is handed off to the carrier, delays are outside of our control.
If a package is lost or damaged in transit, please contact support@lifewithkatwalsh.com and we’ll work with Printful or CustomCat to resolve it.
3. Digital Products
Digital items (like meditations or downloadable files) are delivered instantly after purchase.
Please note:
All digital products are non-refundable
Files are for personal use only
Sharing, redistributing, or reselling the files is not permitted
If you have trouble accessing your download, email us at support@lifewithkatwalsh.com — we’ll take care of you.
4. Returns & Refunds
Printful and CustomCat physical products
Because print-on-demand items are made specifically for each order:
Returns are not accepted unless the product arrives damaged or defective
If something arrives incorrect, damaged, or flawed, email us photos within 7 days of receiving your item
We’ll work with the printer to get you a replacement.
Digital products
All digital items are final sale.
5. Cancellations
Orders for physical products can only be canceled if they have not yet entered production. Once the order is being fulfilled, cancellation is not possible.
Digital orders cannot be canceled once the file is delivered.
6. Customer Accounts
Creating an account is optional.
If you choose to create one, you are responsible for keeping your login secure.
7. Contact
If you ever need help, have an issue, or a question:
We’re here to support you.
8. Policy Updates
These Terms may be updated periodically. All changes will be reflected on this page.
9. Marketing
By purchasing, you agree to receive order updates + emails from Kat Walsh about new releases, special perks, and cool Substack content. Unsubscribe anytime – no hard feelings.
Thank You
Thank you for your support!