Refund Policy
Thank you for shopping with the Life With Kat Walsh Shop.
Below you’ll find everything you need to know about refunds and returns.
1. Print-on-Demand Items
All physical products are created specifically for your order through Printful or CustomCat.
Because of this:
Returns are not accepted for size issues, buyer’s remorse, or fit
Returns are accepted only if the item arrives damaged, defective, or significantly incorrect
If something is wrong with your order:
Email support@lifewithkatwalsh.com within 7 days of delivery
Include photos of the issue
We’ll work directly with the print provider to replace the item
2. Digital Products
All digital items — including meditations, audio files, PDFs, or downloads — are final sale.
Once delivered, they cannot be refunded.
If you have any issue accessing your files, please reach out and we’ll resend the download.
3. Order Cancellations
Physical items
Orders can only be canceled if they have not yet entered production.
Once production begins, the order cannot be changed or canceled.
Digital items
Digital purchases cannot be canceled once the file has been delivered.
4. Shipping Issues
If your order is lost, delayed, or damaged in transit, email us:
We will help resolve the issue with Printful.
Thank You
Your support means the world.
We’re committed to making sure you have a positive and smooth experience.